Privacy Policy
Last updated: 10/6/2026
1. Introduction
At ATG Consulting Services, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, store, use, and protect your personal data when you visit our website, submit forms, or interact with our services. We conduct our business in accordance with applicable privacy laws, including the Protection of Personal Information Act (POPIA) in South Africa, where applicable.
2. Information We Collect
We may collect and process the following data about you:
- Contact Information: Names, email addresses, phone numbers, and business details submitted via our website contact forms or marketing enquiries.
- Communication Records: Information shared during chatbot conversations, WhatsApp enquiries, email exchanges, or other direct communications.
- Technical & Usage Data: Internet protocol (IP) addresses, browser types, time zone settings, and information about how you use our website, collected via analytics tools and cookies.
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries, project requests, and contact-form submissions.
- Provide the consulting, digital, and creative services you request.
- Manage our relationship with you, including billing and administrative support.
- Improve our website, services, and marketing efforts through analytics.
- Communicate with you regarding relevant services, provided you have not opted out.
4. Third-Party Platforms and Services
To deliver our services effectively, we may use trusted third-party platforms (such as hosting providers, email marketing software, chatbot infrastructure, and analytics providers). These third parties process your data only on our instructions and are subject to a duty of confidentiality. We do not sell your personal information to third parties for marketing purposes.
5. Cookies and Analytics
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
6. Data Security and Retention
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
7. Your Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing. If you wish to exercise any of these rights, please contact us.
8. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: deana@atg-consultingservices.com